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Articlesby Jim BeachOctober 26, 2011

Why You Need a Great Website

Why is a website important? Because if you don't have one, you don't exist to a very large number of potential customers

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Articlesby Jim BeachOctober 26, 2011

Inventory Control: High-Tech Ways to Manage Parts Flow

For anyone selling truck parts, managing inventory is the most basic part of the business. Automated inventory systems have been in use in the aftermarket business for year

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Articlesby Jim BeachOctober 26, 2011

Going Paperless

We all have received those emails with the little tagline at the bottom urging us to think about the environment before printing that message

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ArticlesAugust 16, 2010

Five Tips For High-Tech Communication

Before W.W. Williams adopted a customized version of the Decisiv Service Management Platform, the Detroit Diesel and Allison Transmission distributor would keep repair quotes in an Excel file or on a Post-it note

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ArticlesMay 6, 2010

Hybrids Explained: HDAW Looks at the Technology

Diesel-electric hybrids are increasingly popular in vocations such as utility trucks and pickup and delivery

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ArticlesMay 3, 2010

E-Commerce: Parts At Your Fingertips

Gary Courtwright, president of Frey Heavy Duty, an upstate New York-based independent distributor, says he doesn't work 8 a.m. to 5 p.m. But Courtwright's work schedule is now a moot point, because the company's customers can place an order anytime they want through an online ordering syste

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ArticlesJanuary 21, 2010

Delivering Productivity

Pak West Paper & Packaging, Santa Ana, Calif., used to have a major problem with the amount of overtime hours its delivery fleet drivers were racking up

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ArticlesJanuary 21, 2010

It's Time For Telematics

'Aftermarket companies will be the primary drivers of many all-new product and service opportunities for both the consumer and commercial-vehicle industries," predicted the Automotive Aftermarket Industry Association in a detailed report published late last year

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Articlesby StaffJanuary 20, 2010

Ordering Parts Online

Most parts distribution and warehouse operations use sophisticated management and inventory control software

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ArticlesJanuary 20, 2010

Automate & Save

Controlling inventory is perhaps the most important aspect of a parts warehouse/distributor operation. How well inventory is managed can often mean the difference between success and failure in the heavy duty parts business

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